Privacy Policy

We collect the information you provide when you create an account and make a purchase, such as your email address and transaction records. Payment card details are handled entirely by our PCI-DSS certified payment provider and are never stored on gridtry systems.

We use your information to process transactions, maintain your build credit balance, provide customer support, prevent fraud, and comply with legal obligations. We do not sell your personal data.

We retain transaction records for as long as required to meet accounting, tax, and legal obligations. You may request deletion of your account data subject to those obligations.

We use encryption in transit, access controls, and continuous monitoring to protect your data. No system is perfectly secure, but we work continuously to safeguard your information.

Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to certain processing. Contact our support team to exercise these rights.